Hyatt Ziva Riviera Maya - All Inclusive
Map
When you stay at Hyatt Ziva Riviera Maya - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This all-inclusive property is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach.
Hotel Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Hotel Facilities
- Elevator
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Total number of rooms: 438
- Conference space
- Arcade/game room
- Free breakfast
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- 24-hour front desk
- Porter/bellhop
- Full-service spa
- Spa treatment room(s)
- Steam room
- Sauna
- Wedding services
- Designated smoking areas
- Pool umbrellas
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Number of restaurants: 10
- Conference space size (feet): 51000
- Conference space size (meters): 4738
- Waterslide
- Number of outdoor pools: 9
- Number of spa tubs: 1
- Snack bar/deli
- Free self parking
- Number of bars/lounges: 5
- Number of poolside bars: 3
- Number of swim-up bars: 1
- Number of coffee shops/cafes: 1
- Free water park access
- Beach umbrellas
- Pool cabanas (surcharge)
- Pool sun loungers
- Beach towels
- 24-hour fitness facilities
- Terrace
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Infant/toddler toys
- Evening entertainment
- Couples/private dining
- Tasting room
- Proposal/romance packages available
- Banquet hall
- Outdoor entertainment area
- Outdoor furniture
- Children's games
- Children's toys
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
Room Facilities
- Air conditioning
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Turndown service
- Free bottled water
- Premium TV channels
- Access via exterior corridors
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Rainfall showerhead
- Furnished balcony or patio
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Towels provided
- Linens provided
- Smart TV
- Laptop-friendly workspace
- Closed captioned TV
- Grab bar in shower
- Visual fire alarm
- Wheelchair-width doorways
Hotel Policies & Hotel Remarks
Hyatt Ziva Riviera Maya - All Inclusive
- Hotel Policies
- Check-In: 3:00 PM - midnight
- Check-Out: 12:00 PM
- Minimum check-in age is 18
- Pets
- Pets allowed
- Pet maximum weight in kg is: 10
- Pet maximum weight in lb is: 22
- Only dogs are allowed
- Maximum number of pets per room: 1
- Only service animals are allowed
- Service animals exempt from fees/restrictions
- Payment types
- American Express
- Mastercard
- Visa
- Cash
- Debit cards not accepted
- Description
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: MXN 1300 per pet, per day
- Service animals are exempt from fees
When you stay at Hyatt Ziva Riviera Maya - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This all-inclusive property is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach.
Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This property has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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