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Aloft Tulum

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum
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Located in Tulum (Zama), Aloft Tulum is within a 5-minute drive of Tulum National Park and Gran Cenote. This luxury hotel is 2.4 mi (3.9 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins.

Hotel Facilities

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Hotel Facilities

  • Elevator
  • Concierge services
  • Total number of rooms: 140
  • Number of floors: 4
  • Number of buildings/towers: 1
  • Airport transportation (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Year Built: 2021
  • Number of restaurants: 2
  • 24-hour business center
  • Conference space size (feet): 2170
  • Conference space size (meters): 202
  • Number of meeting rooms: 3
  • Number of outdoor pools: 2
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges: 2
  • Number of poolside bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Free pool cabanas
  • Pool sun loungers
  • 24-hour fitness facilities
  • Electric car charging station
  • Shopping mall on site
  • Banquet hall
  • Covered parking
  • Carport
  • Outdoor furniture
  • Off-street parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Room Facilities

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • LCD TV
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Linens provided
  • Netflix
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Deck or patio
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Doorbell/telephone notification

Hotel Policies & Hotel Remarks

Aloft Tulum

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, Tulum, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 18
  • Pet maximum weight in lb is: 40
  • Maximum number of pets per room: 2
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • Description
  • Located in Tulum (Zama), Aloft Tulum is within a 5-minute drive of Tulum National Park and Gran Cenote. This luxury hotel is 2.4 mi (3.9 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins.

    Make yourself at home in one of the 140 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

    Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

    Grab a bite at W XYZ Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

    Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Tulum? This hotel has 2170 square feet (202 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 10 per accommodation, per night

    We have included all charges provided to us by the property.

    • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
    • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
    • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
    • Covered self parking fee: USD 17 per day
    • Pet fee: USD 30 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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