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Mandarin Oriental Palace, Luzern

Haldenstrasse 10, Lucerne
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With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.

Hotel Facilities

  • Elevator
  • Concierge services
  • Total number of rooms: 136
  • Number of buildings/towers: 1
  • Conference space
  • Breakfast available (surcharge)
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Wheelchair accessible parking
  • Year Built: 1906
  • Number of restaurants: 4
  • 24-hour business center
  • Conference space size (feet): 4725
  • Conference space size (meters): 439
  • Number of meeting rooms: 4
  • Snack bar/deli
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of bars/lounges: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Couples/private dining
  • Ballroom
  • Banquet hall
  • Children's games
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Room Facilities

  • Television
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Sofa bed
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Individually decorated
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Highchair
  • Toilet with electronic bidet
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Child-size bathrobes
  • Child-size slippers

Hotel Policies & Hotel Remarks

Mandarin Oriental Palace, Luzern

Haldenstrasse 10, Lucerne, Canton of Lucerne, Switzerland
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Pets
  • Pets allowed
  • No pets or service animals allowed
  • Only dogs are allowed
  • Payment types
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards
  • UnionPay
  • Miscellaneous
  • Property Registry Number: CH-140.3.004.600-4
  • Description
  • With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.

    Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.

    Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 4725 square feet (439 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Front desk staff will greet guests on arrival at the property.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
    • Tourism fee: CHF 2.80 per person, per night

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults, and CHF 25.00 to 50.00 for children
    • Self parking fee: CHF 55 per day
    • Valet parking fee: CHF 55 per day
    • Pet fee: CHF 50 per pet, per day
    • Rollaway bed fee: CHF 190.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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