A stay at Candeo Hotels Kumamoto Shinshigai places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Sunroad Shinshigai Shopping Street. This spa hotel is 0.1 mi (0.1 km) from Shimotori Shopping Arcade and 0.3 mi (0.5 km) from Sakura Machi Kumamoto.

Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.

Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

• Fee for buffet breakfast: approximately JPY 2530 per person
• Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.