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The Secret Garden

295 Calle 12 Sur, La Veleta, Tulum
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With a stay at The Secret Garden in Tulum (La Veleta), you'll be a 3-minute drive from Cenote Cristal and 6 minutes from Cenote Escondido. This luxury aparthotel is 3.3 mi (5.4 km) from Tulum Mayan Ruins and 3.4 mi (5.5 km) from Playa Ruinas.

Hotel Facilities

Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Concierge services
  • Total number of rooms: 6
  • Barbecue grill(s)
  • Garden
  • Spa services on site
  • Multilingual staff
  • Picnic area
  • Express check-out
  • Dry cleaning/laundry service
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of outdoor pools: 1
  • Free self parking
  • Luggage storage
  • Pool sun loungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • 24-hour pool access
  • Firepit
  • Mosquito nets
  • Couples/private dining
  • Private picnics
  • Proposal/romance packages available
  • Fully fenced
  • Uncovered parking
  • Outdoor entertainment area
  • Outdoor furniture
  • Children's games
  • Children's toys
  • Wheelchair accessible (may have limitations)

Room Facilities

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Private bathroom
  • Free toiletries
  • Yard
  • Desk
  • Patio
  • Separate sitting area
  • Sofa bed
  • Iron/ironing board (on request)
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Kitchen
  • In-room massage available
  • Shower only
  • Hair dryer (on request)
  • Separate dining area
  • Stovetop
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Connecting/adjoining rooms available
  • Day bed
  • Housekeeping (surcharge)
  • Electric kettle
  • Oven
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Art supplies
  • Children's books
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wet bar

Hotel Policies & Hotel Remarks

The Secret Garden

295 Calle 12 Sur, La Veleta, Tulum, Tulum, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 10:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Payment types
  • Discover
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Description
  • With a stay at The Secret Garden in Tulum (La Veleta), you'll be a 3-minute drive from Cenote Cristal and 6 minutes from Cenote Escondido. This luxury aparthotel is 3.3 mi (5.4 km) from Tulum Mayan Ruins and 3.4 mi (5.5 km) from Playa Ruinas.

    Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.

    Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and PayPal
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

    • 24-hour pool access
    • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning fee: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

    • Housekeeping fee: USD 15 per day
    • Credit card charges are subject to a surcharge of 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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