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The Refinery Urban Suites

5th km. Heraklion - Moiron, Heraklion, Heraklion
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When you stay at The Refinery Urban Suites in Heraklion, you'll be near the airport, within a 15-minute drive of Heraklion Port and Palace of Knossos. This family-friendly hotel is 0.9 mi (1.4 km) from General University Hospital of Heraklion and 1.9 mi (3 km) from Foundation for Research and Technology - Hellas.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms: 34
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Garden
  • Library
  • Health club
  • Safe-deposit box at front desk
  • Picnic area
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Full-service spa
  • Outdoor seasonal pool
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of outdoor pools: 2
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Rooftop terrace
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Babysitting or childcare (surcharge)
  • Books
  • Games
  • Lockers available
  • Public winery tours
  • Outdoor entertainment area
  • Outdoor furniture
  • Wheelchair accessible (may have limitations)

Room Facilities

  • Room service (limited hours)
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • Cookware, dishware, and utensils
  • Bidet
  • In-room childcare (surcharge)
  • Kitchen
  • Slippers
  • Dishwasher
  • Stovetop
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Pillow menu
  • iPod docking station
  • Bathtub or shower
  • Balcony or patio
  • In-room climate control (heating)
  • Electric kettle
  • Oven
  • Towels provided
  • Linens provided
  • Smart TV
  • Fan
  • Champagne service
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace

Hotel Policies & Hotel Remarks

The Refinery Urban Suites

5th km. Heraklion - Moiron, Heraklion, Heraklion, Heraklion, Crete, Greece
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 11:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
  • Cash
  • UnionPay
  • Debit cards not accepted
  • Miscellaneous
  • No elevators
  • Description
  • When you stay at The Refinery Urban Suites in Heraklion, you'll be near the airport, within a 15-minute drive of Heraklion Port and Palace of Knossos. This family-friendly hotel is 0.9 mi (1.4 km) from General University Hospital of Heraklion and 1.9 mi (3 km) from Foundation for Research and Technology - Hellas.

    Make yourself at home in one of the 34 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

    Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).

    Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    The front desk is open daily from 8:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from May to October.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

    We have included all charges provided to us by the property.

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