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Platinum Tower at Sandos Playacar All Inclusive

Paseo Xaman - Ha 1, Playa del Carmen
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With a stay at Platinum Tower at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive hotel is 1.3 mi (2.1 km) from Playa del Carmen Main Beach and 4.6 mi (7.4 km) from Xplor Theme Park.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 35
  • Coffee/tea in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Nightclub
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Children's club
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Wheelchair accessible parking
  • Number of restaurants: 9
  • Tennis on site
  • Waterslide
  • Number of outdoor pools: 8
  • Number of spa tubs: 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Number of bars/lounges: 6
  • Number of poolside bars: 3
  • Number of swim-up bars: 2
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Free water park access
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Couples/private dining
  • Uncovered parking
  • Outdoor entertainment area
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room Facilities

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Towels provided
  • Linens provided
  • Smart TV
  • Fan
  • Soap
  • Shampoo
  • Toilet paper

Hotel Policies & Hotel Remarks

Platinum Tower at Sandos Playacar All Inclusive

Paseo Xaman - Ha 1, Playa del Carmen, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 11:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards not accepted
  • Miscellaneous
  • Property Registry Number: 008-007-006284/2025 y 008-007-006285/2025
  • Description
  • With a stay at Platinum Tower at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive hotel is 1.3 mi (2.1 km) from Playa del Carmen Main Beach and 4.6 mi (7.4 km) from Xplor Theme Park.

    Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and fans.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

    Grab a bite to eat at one of the hotel's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • No pets and no service animals are allowed at this property.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 5000 per accommodation, per stay
    • Sanitation services: USD 5 per night

    We have included all charges provided to us by the property.

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