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Four Seasons Hotel & Residences Cartagena

Media Luna 8B #8B-44, Cartagena
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With a stay at Four Seasons Hotel & Residences Cartagena, you'll be centrally located in Cartagena, within a 5-minute walk of Cartagena de Indias Convention Center and Clock Tower. This luxury hotel is 3 mi (4.8 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Centenary Park.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Hair salon
  • Concierge services
  • Total number of rooms: 131
  • Number of floors: 4
  • Number of buildings/towers: 7
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Free WiFi
  • Year Built: 2025
  • Number of restaurants: 4
  • Number of meeting rooms: 2
  • Number of outdoor pools: 2
  • Number of bars/lounges: 3
  • Number of poolside bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
  • Wheelchair accessible (may have limitations)

Room Facilities

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Room service (24 hours)
  • Turndown service
  • Shower only
  • Digital TV service
  • Free WiFi
  • Free cribs/infant beds
  • LED TV
  • Towels provided
  • Linens provided
  • Netflix
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services

Hotel Policies & Hotel Remarks

Four Seasons Hotel & Residences Cartagena

Media Luna 8B #8B-44, Cartagena, Bolívar, Colombia
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 7
  • Pet maximum weight in lb is: 15
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Pets allowed (no fees)
  • Payment types
  • American Express
  • Diners Club
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No rollaway/extra beds available
  • Description
  • With a stay at Four Seasons Hotel & Residences Cartagena, you'll be centrally located in Cartagena, within a 5-minute walk of Cartagena de Indias Convention Center and Clock Tower. This luxury hotel is 3 mi (4.8 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Centenary Park.

    Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and bathrobes. Conveniences include a turndown service, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

    Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 9:00 AM to 11:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

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