Four Seasons Hotel Hangzhou at West Lake
Map
With a stay at Four Seasons Hotel Hangzhou at West Lake, you'll be centrally located in Hangzhou, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 0.6 mi (0.9 km) from Yui Fei Temple and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.
Hotel Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Hotel Facilities
- Elevator
- Fitness facilities
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Total number of rooms: 78
- Number of floors: 2
- Number of buildings/towers: 1
- Conference space
- Breakfast available (surcharge)
- Laundry facilities
- Arcade/game room
- Garden
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Limo or Town Car service available
- Full-service spa
- Spa treatment room(s)
- Steam room
- Sauna
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Free wired Internet
- Wheelchair accessible parking
- Year Built: 2010
- Number of restaurants: 2
- Conference space size (feet): 5543
- Conference space size (meters): 515
- Number of meeting rooms: 3
- Number of indoor pools: 1
- Conference center
- Free self parking
- Computer station
- Number of bars/lounges: 1
- Luggage storage
- Terrace
- Babysitting or childcare (surcharge)
- Children's club (free)
- Lockers available
- Couples/private dining
- Banquet hall
- Children's games
- Children's toys
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
Room Facilities
- Air conditioning
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Yard
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- Separate sitting area
- Sofa bed
- Soundproofed rooms
- Turndown service
- Free bottled water
- Microwave
- DVD player
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Free wired Internet
- Down comforter
- Individually decorated
- Pillow menu
- LCD TV
- iPod docking station
- Rainfall showerhead
- Furnished patio
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Linens provided
- Highchair
- Soap
- Shampoo
- Toilet paper
- Local maps
- Electrical adapters/chargers
- Children's dinnerware
- Baby bath
- Laptop-friendly workspace
- Child-size bathrobes
- Child-size slippers
- Wet bar
- Height-adjustable showerhead
- Grab bar in bathtub
- Accessible bathtub
Hotel Policies & Hotel Remarks
Four Seasons Hotel Hangzhou at West Lake
- Hotel Policies
- Check-In: 3:00 PM - midnight
- Check-Out: 12:00 PM
- Minimum check-in age is 18
- Pets
- Pets not allowed
- Only service animals are allowed
- Service animals exempt from fees/restrictions
- Payment types
- American Express
- Diners Club
- JCB International
- Mastercard
- Visa
- Cash
- Debit cards
- Description
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately CNY 308 for adults and CNY 154 for children
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and 6:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 292.0 per night
With a stay at Four Seasons Hotel Hangzhou at West Lake, you'll be centrally located in Hangzhou, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 0.6 mi (0.9 km) from Yui Fei Temple and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.
Make yourself at home in one of the 78 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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