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Hotel Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun
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With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 5.4 mi (8.6 km) from Langosta Beach.

Hotel Facilities

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.

Hotel Facilities

  • Concierge services
  • Total number of rooms: 43
  • Number of floors: 3
  • Number of buildings/towers: 2
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Television in common areas
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants: 1
  • Number of meeting rooms: 1
  • Number of outdoor pools: 1
  • Parking (limited spaces)
  • Number of bars/lounges: 1
  • Luggage storage
  • Pool sun loungers
  • Banquet hall
  • Wheelchair accessible – no

Room Facilities

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Separate bedroom
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1

Hotel Policies & Hotel Remarks

Hotel Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 21
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 20
  • Pet maximum weight in lb is: 44
  • Maximum number of pets per room: 2
  • Payment types
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Description
  • With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 5.4 mi (8.6 km) from Langosta Beach.

    Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.

    Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.

    Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.

    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 79.20 per accommodation, per night

    We have included all charges provided to us by the property.

    • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
    • Airport shuttle fee: MXN 1000 per room (one-way)
    • Pet fee: MXN 100 per pet, per night
    • Early check-in fee: MXN 250 (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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