general_help_center_title

general_help_center_description

Riviera Mackay

5 - 7 Nelson St, Mackay
Our Customer Reviews
outstanding
Our Customer Reviews
  • Check Availability & Rates

Map

A stay at Riviera Mackay places you in the heart of Mackay, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.

Hotel Facilities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Hotel Facilities

  • Elevator
  • Concierge services
  • Total number of rooms: 28
  • Number of floors: 11
  • Number of buildings/towers: 1
  • Barbecue grill(s)
  • Laundry facilities
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built: 2015
  • Self parking (surcharge)
  • Rooftop terrace
  • Luggage storage
  • Long-term parking (surcharge)
  • Terrace
  • Uncovered parking
  • Wheelchair accessible – no

Room Facilities

  • Air conditioning
  • Television
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Washer/dryer
  • Designer toiletries
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware, and utensils
  • DVD player
  • Blackout drapes/curtains
  • Kitchen
  • Shower only
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • Furnished balcony
  • Separate living room
  • Housekeeping once per stay
  • Cribs/infant beds (surcharge)
  • LED TV
  • Limited housekeeping
  • Electric kettle
  • Oven
  • Towels provided
  • Linens provided
  • Toaster
  • Free tea bags/instant coffee
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Freezer

Hotel Policies & Hotel Remarks

Riviera Mackay

5 - 7 Nelson St, Mackay, Queensland, Australia
  • Hotel Policies
  • Check-In: 2:00 PM - anytime
  • Check-Out: 10:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Description
  • A stay at Riviera Mackay places you in the heart of Mackay, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.

    Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

    Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    The front desk is open during the following times:

    • Monday - Friday: 9:00 AM - 5:00 PM
    • Saturday - Saturday: 10:00 AM - 4:00 PM
    • Sunday - Sunday: 10:00 AM - 2:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Reception hours are 10 AM-2 PM on public holidays.

    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of AUD 200.00 will be collected before check-in.

    We have included all charges provided to us by the property.

    • Uncovered self parking fee: AUD 7 per day
    • Uncovered extended parking fee: AUD 7 per day
    • Early check-in fee: AUD 50.00 (subject to availability)
    • Late check-out fee: AUD 50.00 (subject to availability)
    • Crib (infant bed) fee: AUD 10.0 per stay
    • Credit card charges are subject to a surcharge of 1.9 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

4 more people are viewing this hotel right now.
This hotel has been booked 7 times within the last three days.
{info}
You have been inactive for too long. The offers could be obsolete by now. Please load all offers again by clicking here

Create an account and benefit from exclusive deals and immediate discounts.

Sign up
Create an account and benefit from exclusive deals and immediate discounts.
Sign up

Certified Transaction Handling

Our payment processing follows highest security standards. This quality seal affirms that credit card payments are secure on our website.

Multilingual Customer Service

Our multilingual travel specialists take care of your reservations. We are available for our customers around the clock.

Instant Booking Confirmation

Your booking will be confirmed instantly. You can print your hotel voucher immediately after booking.