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Hôtel Palace Royal Centre-Ville par JARO

775 Honoré-Mercier Ave, Québec City
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With a stay at Hôtel Palace Royal Centre-Ville par JARO, you'll be centrally located in Québec City, just a 3-minute walk from Quebec City Convention Center and 12 minutes by foot from Château Frontenac. This hotel is 0.4 mi (0.6 km) from Grande Allée and 0.5 mi (0.7 km) from Quebec City Town Hall.

Hotel Facilities

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 234
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Sauna
  • Smoke-free property
  • Wedding services
  • Free wired Internet
  • Wheelchair accessible parking
  • Braille or raised signage
  • Number of restaurants: 1
  • Conference space size (feet): 4502
  • Conference space size (meters): 418
  • Number of meeting rooms: 10
  • Number of indoor pools: 1
  • Number of spa tubs: 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges: 1
  • Luggage storage
  • Ballroom
  • Banquet hall
  • Vending machine
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room Facilities

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Sofa bed
  • Soundproofed rooms
  • Microwave
  • Blackout drapes/curtains
  • In-room massage available
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free wired Internet
  • Memory foam mattress
  • Weekly housekeeping provided
  • Cribs/infant beds (surcharge)
  • Separate bedroom
  • Limited housekeeping
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Lever door handles

Hotel Policies & Hotel Remarks

Hôtel Palace Royal Centre-Ville par JARO

775 Honoré-Mercier Ave, Québec City, Quebec, Canada
  • Hotel Policies
  • Check-In: 5:00 PM - midnight
  • Check-Out: 11:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • Parking height restrictions apply
  • Property Registry Number: 2025-11-30, 160705
  • Description
  • With a stay at Hôtel Palace Royal Centre-Ville par JARO, you'll be centrally located in Québec City, just a 3-minute walk from Quebec City Convention Center and 12 minutes by foot from Château Frontenac. This hotel is 0.4 mi (0.6 km) from Grande Allée and 0.5 mi (0.7 km) from Quebec City Town Hall.

    Make yourself at home in one of the 234 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

    Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beffroi Steak House, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee.

    Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Québec City? This hotel has 4502 square feet (418 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a smoke detector and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 100 per stay

    We have included all charges provided to us by the property.

    • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
    • Self parking fee: CAD 26 per day (in/out privileges)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: CAD 15.0 per day
    • Rollaway bed fee: CAD 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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