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THE FACE Suites Hotel

1020, Jalan Sultan Ismail, Kuala Lumpur
Our Customer Reviews
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Our Customer Reviews
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With a stay at THE FACE Suites Hotel, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. This luxury aparthotel is 1.1 mi (1.8 km) from KLCC Park and 1.9 mi (3.1 km) from Berjaya Times Square.

Hotel Facilities

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Concierge services
  • Total number of rooms: 200
  • Number of floors: 51
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free WiFi
  • Wheelchair accessible parking
  • Number of restaurants: 2
  • Number of outdoor pools: 2
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Rooftop terrace
  • Number of bars/lounges: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage

Room Facilities

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Washer/dryer
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Satellite TV service
  • Free WiFi
  • Separate living room
  • LED TV
  • Electric kettle
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Laundry detergent
  • Laptop-friendly workspace

Hotel Policies & Hotel Remarks

THE FACE Suites Hotel

1020, Jalan Sultan Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Hotel Policies
  • Check-In: 3:00 PM - 3:00 PM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 21
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No cribs (infant beds) available
  • Description
  • With a stay at THE FACE Suites Hotel, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. This luxury aparthotel is 1.1 mi (1.8 km) from KLCC Park and 1.9 mi (3.1 km) from Berjaya Times Square.

    Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

    Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services.

    Enjoy international cuisine at Cafe iL Viso, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a security system and window guards
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • All guests must show a valid passport. This is the only form of identification that is accepted at this property.
    • The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 500 per accommodation, per night

    We have included all charges provided to us by the property.

    • Self parking fee: MYR 40 per day
    • Valet parking fee: MYR 40 per stay
    • Early check-in is available for a fee (subject to availability)
    • Rollaway bed fee: MYR 110.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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