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W Mexico City

Campos Eliseos 252, Chapultepec, Mexico City
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Our Customer Reviews
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With a stay at W Mexico City in Mexico City (Polanco), you'll be within a 5-minute walk of Paseo de la Reforma and Auditorio Nacional. This luxury hotel is 0.3 mi (0.5 km) from Chapultepec Park and 0.4 mi (0.7 km) from Parque Zoologico de Chapultepec.

Hotel Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Concierge services
  • Total number of rooms: 237
  • Number of floors: 25
  • Number of buildings/towers: 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Year Built: 2003
  • Number of restaurants: 2
  • Number of meeting rooms: 9
  • Number of spa tubs: 1
  • Valet parking (surcharge)
  • Number of bars/lounges: 1
  • Luggage storage
  • Terrace
  • Ballroom
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room Facilities

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate bathtub and shower
  • Satellite TV service
  • Pillowtop mattress
  • Pillow menu
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • LED light bulbs
  • Recycling
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Hotel Policies & Hotel Remarks

W Mexico City

Campos Eliseos 252, Chapultepec, Mexico City, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - midnight
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 20
  • Pet maximum weight in lb is: 44
  • No pets or service animals allowed
  • Only dogs and cats are allowed
  • Maximum number of pets per room: 1
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Description
  • With a stay at W Mexico City in Mexico City (Polanco), you'll be within a 5-minute walk of Paseo de la Reforma and Auditorio Nacional. This luxury hotel is 0.3 mi (0.5 km) from Chapultepec Park and 0.4 mi (0.7 km) from Parque Zoologico de Chapultepec.

    Make yourself at home in one of the 237 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

    Enjoy Mexican cuisine at Living Room Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property uses solar energy
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

    Front desk staff will greet guests on arrival at the property.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    • Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children
    • Valet parking fee: MXN 90 per night
    • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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