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Swissotel - Chicago

323 E Wacker Dr, Chicago
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A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This luxury hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.

Hotel Facilities

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 661
  • Number of floors: 43
  • Conference space
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Year Built: 1988
  • Number of restaurants: 1
  • Conference center
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges: 2
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • 24-hour fitness facilities
  • Water dispenser
  • Banquet hall
  • Wheelchair accessible (may have limitations)

Room Facilities

  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Separate bathtub and shower
  • Cable TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • LCD TV
  • iPod docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Refrigerator (surcharge)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Smart TV
  • Housekeeping on request
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Restaurant dining guide

Hotel Policies & Hotel Remarks

Swissotel - Chicago

323 E Wacker Dr, Chicago, Illinois, United States of America
  • Hotel Policies
  • Check-In: 3:00 PM - midnight
  • Check-Out: 12:00 PM
  • Minimum check-in age is 21
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 11
  • Pet maximum weight in lb is: 25
  • Only dogs are allowed
  • Maximum number of pets per room: 1
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards
  • Miscellaneous
  • Property Registry Number: 60601, 60601, Hotel License
  • Description
  • A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This luxury hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.

    Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.

    Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.

    Featured amenities include a business center, express check-in, and express check-out.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property uses a grey water recycling system
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

    Front desk staff will greet guests on arrival at the property.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 29.35 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • Phone calls

    We have included all charges provided to us by the property.

    • Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person
    • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
    • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
    • Valet parking fee: USD 87.00 per night
    • Pet deposit: USD 250.00 per stay
    • Pet fee: USD 50 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 50.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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