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Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen
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Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms: 161
  • Number of floors: 2
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Braille or raised signage
  • Year Built: 2009
  • Number of restaurants: 1
  • 24-hour business center
  • Conference space size (feet): 3310
  • Conference space size (meters): 308
  • Number of meeting rooms: 4
  • Golf course on site
  • Tennis on site
  • Number of outdoor pools: 2
  • Outdoor tennis courts: 4
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges: 3
  • Number of poolside bars: 1
  • Number of beach bars: 1
  • Luggage storage
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Books
  • Games
  • Pro shop
  • Clubhouse
  • Golf caddy
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Tasting room
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Golf cart
  • Golf clubs (equipment)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Room Facilities

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Separate dining area
  • In-room safe (laptop compatible)
  • Digital TV service
  • HDTV
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Private pool
  • Rainfall showerhead
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Smart TV
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Recycling
  • Doorbell/telephone notification
  • Lever door handles

Hotel Policies & Hotel Remarks

Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - 1:00 AM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 10
  • Pet maximum weight in lb is: 22
  • Maximum number of pets per room: 1
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Description
  • Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

    Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property uses eco-friendly cleaning products
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in

    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 2.72 per accommodation, per night

    We have included all charges provided to us by the property.

    • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
    • Pet fee: USD 60 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 134 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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