general_help_center_title

general_help_center_description

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, P, Playa del Carmen
Our Customer Reviews
outstanding
Our Customer Reviews
  • Check Availability & Rates

Map

With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 310
  • Number of floors: 3
  • Conference space
  • Garden
  • Library
  • Free breakfast
  • Health club
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free use of nearby fitness center
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Number of restaurants: 20
  • Conference space size (feet): 37835
  • Conference space size (meters): 3515.00
  • Number of meeting rooms: 4
  • Golf course on site
  • Tennis on site
  • Number of indoor pools: 1
  • Number of outdoor pools: 2
  • Conference center
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Number of bars/lounges: 6
  • Number of poolside bars: 1
  • Number of beach bars: 1
  • Number of swim-up bars: 1
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Terrace
  • Table tennis
  • Water dispenser
  • Evening entertainment
  • Pro shop
  • Clubhouse
  • Shopping mall on site
  • Proposal/romance packages available
  • Banquet hall
  • Eco-friendly cleaning products used
  • Golf cart
  • Optional golf privileges
  • Outdoor entertainment area
  • Outdoor furniture
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room Facilities

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • DVD player
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • iPod docking station
  • Private pool
  • Private plunge pool
  • Private spa tub
  • Furnished patio
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Hotel Policies & Hotel Remarks

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, P, Playa del Carmen, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - midnight
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • No pets or service animals allowed
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children not allowed
  • Caters to adults only
  • Description
  • With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.

    Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property uses eco-friendly cleaning products
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned

    Front desk staff will greet guests on arrival at the property.

    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 50.91 per accommodation, per night

    We have included all charges provided to us by the property.

    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

10 more people are viewing this hotel right now.
This hotel has been booked 13 times within the last three days.
{info}
You have been inactive for too long. The offers could be obsolete by now. Please load all offers again by clicking here

Create an account and benefit from exclusive deals and immediate discounts.

Sign up
Create an account and benefit from exclusive deals and immediate discounts.
Sign up

Certified Transaction Handling

Our payment processing follows highest security standards. This quality seal affirms that credit card payments are secure on our website.

Multilingual Customer Service

Our multilingual travel specialists take care of your reservations. We are available for our customers around the clock.

Instant Booking Confirmation

Your booking will be confirmed instantly. You can print your hotel voucher immediately after booking.