With a stay at Hotel Carolina Bacalar in Bacalar, you'll be within a 5-minute drive of Laguna Bacalar Ecological Park and Lake Bacalar. This hotel is 0.2 mi (0.4 km) from Cenote Negro and 0.7 mi (1.1 km) from Municipal Spa of Bacalar.

Make yourself at home in one of the 16 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.

You can enjoy a meal at the restaurant serving the guests of Hotel Carolina Bacalar, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Pool access available from 7:00 AM to 10:00 AM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

• Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
• Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.