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Shangri-La Toronto

188 University Avenue, Toronto
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With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, steps from Queen Street West and 8 minutes by foot from Metro Toronto Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from CF Toronto Eaton Centre and 0.6 mi (1 km) from Rogers Centre.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms: 202
  • Number of floors: 66
  • Airport transportation (surcharge)
  • Conference space
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Year Built: 2012
  • Number of restaurants: 2
  • 24-hour business center
  • Number of indoor pools: 1
  • Number of spa tubs: 1
  • Turkish bath/Hammam
  • Valet parking (surcharge)
  • Number of bars/lounges: 2
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Free pool cabanas
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Ballroom
  • Banquet hall
  • Reception hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Room Facilities

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • iPad
  • Electric kettle
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Heated floor

Hotel Policies & Hotel Remarks

Shangri-La Toronto

188 University Avenue, Toronto, Ontario, Canada
  • Hotel Policies
  • Check-In: 3:00 PM - 5:00 AM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 19
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 23
  • Pet maximum weight in lb is: 50
  • Only dogs and cats are allowed
  • Maximum number of pets per room: 1
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Description
  • With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, steps from Queen Street West and 8 minutes by foot from Metro Toronto Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from CF Toronto Eaton Centre and 0.6 mi (1 km) from Rogers Centre.

    Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Grab a bite at Bosk, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger.

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.

    • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
    • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
    • Valet parking fee: CAD 68 per night (in/out privileges)
    • Pet fee: CAD 125 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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