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Sheraton Astana Hotel

Syganak Street 60/1, Astana
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Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Kazakhstan Ministry of Foreign Affairs. This luxury hotel is 1 mi (1.6 km) from Parliament of Kazakhstan and 1.1 mi (1.8 km) from Singing Fountain.

Hotel Facilities

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Hotel Facilities

  • Elevator
  • Fitness facilities
  • Concierge services
  • Total number of rooms: 287
  • Number of floors: 12
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Number of restaurants: 2
  • 24-hour business center
  • Number of meeting rooms: 11
  • Number of indoor pools: 1
  • Free self parking
  • Free valet parking
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Electric car charging station
  • Shopping mall on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room Facilities

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate dining area
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Toilet with electronic bidet
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Hotel Policies & Hotel Remarks

Sheraton Astana Hotel

Syganak Street 60/1, Astana, Kazakhstan
  • Hotel Policies
  • Check-In: 3:00 PM - 3:00 PM
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • No pets or service animals allowed
  • Maximum number of pets per room: 1
  • Payment types
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
  • Cash
  • Debit cards
  • UnionPay
  • Description
  • Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Kazakhstan Ministry of Foreign Affairs. This luxury hotel is 1 mi (1.6 km) from Parliament of Kazakhstan and 1.1 mi (1.8 km) from Singing Fountain.

    Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

    Grab a bite at Emiliya, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. Free valet parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

    If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.

    • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
    • Pet fee: KZT 45000 per accommodation, per stay
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 3:00 PM and midnight
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: KZT 11200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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